Pin Digital Limited is a member of Nominet and by using our services you are not only agreeing to our Terms and Conditions, you are also agreeing to Nominet’s Terms and Conditions.
Pin Digital is a leading e-commerce development company and registers domain names for, or on behalf of our clients. Clients should contact their account manager for more information. For general domain name registrations please refer to the Nominet website.
We make the following charges for domain names (based on 2 year registration/renewal):
|Request||Charge (excl VAT)|
|Registration/renewal of .uk domains (contact us for charges for non .uk domains)||£24.95|
|Transfer of domain of .uk domains||£13.00|
|Transfer of registrant||£13.00|
|Cancellation of domains||No charge|
Unless otherwise requested, domains will be registered on a 2 year renewal basis. The domain will be set to auto-renew at the time of renewal, but we will contact you 2 weeks prior to this date to ensure that you wish the renewal to go ahead.
For domain transfers, please contact firstname.lastname@example.org at the earliest opportunity and at least 2 weeks before the domain is set to renew/expire. Charges for this process are included in the table above.
We will contact you 2 weeks prior to a domain’s renewal date to ensure that you wish the renewal to go ahead. If you wish to cancel a domain outside this process, please contact email@example.com. Charges for this process are included in the table above.
Customer Service Level Agreement
We will reply to all customer enquires via firstname.lastname@example.org as soon as possible, but where this hasn’t been possible then we will endeavour to reply within one business day.
Complaints and Escalations
For complaints and escalations please refer to our Complaints Procedure.