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Nominet Terms and Conditions

Pin Digital Limited is a member of Nominet and by using our services you are not only agreeing to our Terms and Conditions, you are also agreeing to Nominet’s Terms and Conditions. 

Nominet Terms and Conditions of Domain Registration 

Pin Digital Terms and Conditions

Key Terms

Pin Digital is a leading e-commerce development company and registers domain names for, or on behalf of our clients. Clients should contact their account manager for more information. For general domain name registrations please refer to the Nominet website.

Domain Charges

We make the following charges for domain names (based on 2 year registration/renewal):

Request Charge (excl VAT)
Registration/renewal of .uk domains (contact us for charges for non .uk domains) £24.95
Transfer of domain of .uk domains £13.00
Transfer of registrant £13.00
Cancellation of domains No charge

 

Renewal Process

Unless otherwise requested, domains will be registered on a 2 year renewal basis. The domain will be set to auto-renew at the time of renewal, but we will contact you 2 weeks prior to this date to ensure that you wish the renewal to go ahead.

 

Transfer Process

For domain transfers, please contact hostmaster@pindigital.com at the earliest opportunity and at least 2 weeks before the domain is set to renew/expire. Charges for this process are included in the table above.

 

Cancellation Process

We will contact you 2 weeks prior to a domain’s renewal date to ensure that you wish the renewal to go ahead. If you wish to cancel a domain outside this process, please contact hostmaster@pindigital.com. Charges for this process are included in the table above.

 

Customer Service Level Agreement

We will reply to all customer enquires via hostmaster@pindigital.com as soon as possible, but where this hasn't been possible then we will endeavour to reply within one business day.

 

Complaints and Escalations

For complaints and escalations please refer to our Complaints Procedure.